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Contact Us - We Love to hear from our customers! |
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Use our ONLINE Chat
Someone is usually available to answer your questions online from |
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Special Service Notes: Having problems Placing an order? It may be an security issue. Internet and credit card security is very tight on our website - if you've attempted to place an order, but have received an error code, and attempted to submit it again, our system may suspect fraud and shut your card down. You credit card company may place a hold on these funds - but UNLESS YOU RECEIVE A CONFIRMATION from us, your order has not been processed. We would suggest trying an alternate card - or using paypal or google checkout. If all else fails, please fax your order into (toll free) 866-250-3533 and we'll confirm it via email and process it manually. You'll need to tell us: What you'd like, where you'd like it to go, and billing information (card, billing address and phone). |
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Send us an email - just use any email system to send a note to help "at" fabulousyarn.com (replace the "at" with the "@" symbol, and we'll get it!
We try and answer all enquiries within 24/48 hours -SOMETIMES IT DOES TAKE LONGER! If you don't hear from us within a day or so - it means we didn't get the message - please keep trying! |
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USE AOL INSTANT MESSENGER: Our IM Name is: fabulousyarns | ||
If you need to talk to a person, someone is at the store 12-6 Weds - Sun. If there is no answer, it means we are unavailable - DON"T LEAVE A VOICEMAIL - we just cannot respond to every single voicemail. Try again or send us an email - it's faster! Store Phone: (toll free) 866-250-3533
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