Blue Sky Alpacas Yarn
Skinny Cotton | Organic Cotton | Bulky Alpaca Wool

Malabrigo Yarns
Merino Wool | Bulky Wool Yarn| Sock Yarn | Lace Yarn

Artyarns Yarn
Silk Pearl Yarn | SPLASH | Rhapsody Glitter

INSTANT ONLINE CUSTOMER SERVICE

Someone is usually available to answer your questions online from Weds - Sunday 12- 6 -[East Coast Time].
If we're not online, you'll be able to send us an email message - it's the best way to contact us!

We try and answer all enquiries within 24 hours - but we are human and parents, too, and do take vacations, attend graduations and sometimes even miss an email or two, so, if you don't hear from us within a day or so - it means we didn't get the message - please keep trying!

Special Service Notes:

Add us to your accepted senders list!
AOL, hotmail, yahoo or msn, sbcglobal or rogers.net, please remove us from your spam filters or we may not be able to return your messages!

Having problems Placing an order? It may be an security issue. Internet and credit card security is very tight on our website - if you've attempted to place an order, but have received an error code, and attempted to submit it again, our system may suspect fraud and shut your card down. You credit card company may place a hold on these funds - but UNLESS YOU RECEIVE A CONFIRMATION from us, your order has not been processed. We would suggest trying an alternate card - or using paypal or google checkout. If all else fails, please fax your order into 845.757.2322 and we'll confirm it via email and process it manually. You'll need to tell us: What you'd like, where you'd like it to go, and billing information (card, billing address and phone).

If you need to talk to a person, someone is at the store 12-6 Weds - Sun. If there is no answer, it means we are unavailable - the BEST WAY to contact us is email!

Store Phone: 845.757.4322