We are currently shipping within 1 - 3 days with all in stock items.
If there are any issues with your order, you'll be getting an email from us, and we are backordering and shipping the bulk of all orders with missing items. Please make sure we are in your list of 'acceptable email addresses' and check your email on the order - so we can contact you.

General Info: We stock between 5 - 30 skeins of every yarn/color we carry on hand at all times so that we can ship you what you order, in matching lots, within our stated time frame:

IF YOU ARE ORDERING A LARGE QUANTITY OF ANY YARN PLEASE NOTE THAT WE MAY HAVE TO ORDER A NEW LOT TO MAKE SURE THE DYE LOT MATCHES.
This may mean a delay of 3 - 7 days in shipping.
This is especially true of hand-painted yarns!

If you don't care about matching the dyelots, please let us know - IF A DELAY WOULD BE A PROBLEM FOR YOU - PLEASE CONTACT US FIRST. We will contact you when your order is placed if there is going to be a delay of more than 2/3 days.

Shipping Information Orders at fab usually ship within 1 - 3 days. We try our very best to get the orders out within 48 hours. If you need faster shipping and delivery, please choose the expedited or express delivery options.

We do our very best to get your order to you fast - sometimes that requires partial shipping of orders - we will attempt to contact you prior to partial shipping.

Shipping Charges Shipping charges are generally at about $5.40 and under (because we use the USPS) - please note, that means your order may ship priority, or, depending upon weight, it may go parcel post. If it MUST be priority, please choose the PRIORITY shipping method. This guarantees 2/3 SHIPPING time - If you are are overseas we offer two types of shipping.

• International Priority: this includes a charge for insurance,which allows us to replace lost/missing shipments.
• International Express (EMS) is the fastest and offers both tracking and replacement insurance. Replacement or refund if this does not get to you.

WE DO NOT MARK UP OUR SHIPPING COSTS. The best way to figure out how much you will be charged is to put something in your cart, put in your zip code (or for overseas customers, a country or regional code) and click the 'calculate shipping charges' button. If you have any questions, please do click the connect button at the top of the page and ask us, or shoot us an email.

If your order is time sensitive, please make sure you choose an appropriate shipping method - especially around holidays!

Handpainted Yarns
Handpainted yarns are a special breed - and we treat every order with hand-picked care. These are not mass produced yarns, so some extra handling procedures do apply:

We match dye lots.
When we go to ship YOUR order, we double check to see that the skeins we have are matched. If they aren't, we will notify you and offer you the option of cancelling, waiting for a new order to arrive, or choosing another color. There are certain yarns that are very stable and so sometimes we do mix lots - if you MUST have a complete matching dye lot, and it's a large order, please let us kn ow in the comments area of the order form.

How long we wait
Normally, when we are under 10 skeins of ANY colorway, another order is already in progress, and so there usually will be no more than 2-3 days delay. We stress USUALLY here - sometimes the yarn arrives within 3 days of ordering, sometimes 2 weeks. We will keep you abreast if it takes longer than a few days.

Backorders If we do backorder, we will let you know, and we pay for the shipping on the remainder.

WE WANT YOU TO HAVE YOUR YARN. That's the point.
People assume that because you are on the web, you are a huge, multinational, completely automated company.We're not. WE DO THE BEST WE CAN, but things do occur in the natural course of events and even we make mistakes or can miss one of our own deadlines. We do our best to make it up to you if it does happen - but we do our best to keep our promises.

Delays
If we do run into a delay, which does happen (many of our yarns are handpainted, luxury yarns, and so they cannot always be whipped up overnight!), we will let you know and make every attempt to offer you alternatives. Delayed orders are automatically bumped up to PRIORITY shipping.

How we ship
We don't believe in giving the shipping companies any of your or our hard earned knitting money! After all, we want you to spend your money on YARN, not SHIPPING!

Your yarn is packaged in plastic, protective bags and shipped one of the following ways:

Tyvek Envelope. This is lightest and cheapest, and enables us to offer first class mail service, which is often just as fast as priority. Yarn survives very well in this package, and you get to keep more of your knitting dollars.

Priority Envelope/Box. We use one of the post offices official packages. When it will not incur extra charges, we use the box. If we can save you money by shipping in the envelope, we will. Both protect your yarn.

Gift Box/Package. If you've ordered our wonderful gift baskets, these ship in double core boxes purchased especially for their size and strength. Due to their overly large size, and weight Gift Baskets do not always qualify for our $5.40 or under Priority shipping. The cart will calculate the cheapest rate available based on your delivery requirements and the destination.

If you have a special shipping request, please let us know, and we will do our best to accomodate you.

As always, please let us know if we can help you in any way: Contact Fab or use the button at the top of the page!

Thank You for shopping FAB.